1
Customer Data
2
Return Reason
3
Articles
4
Summary

Your Customer Data

Please enter your customer number and contact details.

Always starts with "70"
Customer number must start with "70"
Always starts with "46"
Invoice number must start with "46"
Please enter a valid email address

Reason for Return

Select the main reason and the specific return reason.

Order

Article

Delivery

Quality

What happened with the order?

What happened?

What was the delivery problem?

What is the quality problem?

Articles for Return

Enter the article numbers and quantities of the products to be returned.

Summary

Please review your information before submitting.

Customer Data

Customer Number -
Invoice Number -
Name -
Email Address -
Phone Number -

Return Reason

Category -
Reason -

Articles

-
✓

Return successfully registered!

Your return request has been successfully submitted.
You will shortly receive a confirmation email with all details.

Return Address

Airproduct AG
Retouren
Bremgartenstrasse 21
CH-8966 Oberwil-Lieli

Important Notice

Please print the attached PDF form, sign it and include it with your return.

Important Information

Return Deadline

Returns are only accepted within two weeks of receipt of goods.

Registration Required

Returns are only accepted if the goods are in unused condition and in original packaging. A restocking fee of 10% of the net value of returned items will be deducted for processing and restocking.

Please register every return in advance. Unregistered returns or those that do not comply with these conditions will be returned to you at your expense.

Complete Information Required

Please ensure that all fields of the return form are filled in correctly. Only completely filled forms will be accepted for return.

Terms and Conditions

The general terms and conditions apply (T&C).

Your return is being processed...
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Notice